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It’s about them

  • Here is another item for the category – It goes without saying…but we need to say it anyway.

    It’s about them. It’s not about you.

    You got the new job. You have big ideas. You have a perfect background to lead this team. Perfect. Just don’t tell anyone out loud.

    There is no situation in which the axiom “Actions speak louder than words” applies than in your role as a leader. Those you lead must find you credible, qualified, and trustworthy. However, they don’t make this positive determination based on what you say. They only make this determination based on what you do.

    Yes, you have to speak, but when you do it must be about them. It must be about their activities. It must be about their goals. NOT YOURS!

    It’s not about what you feel you need to say. Your vision and influence become obvious by your actions, not your speech. What do they need to hear?

    • You listening, for fears and issues.
    • You asking questions to help you understand and learn from them.
    • You participating in solving problems. Note the word participating, not leading.
    • You showing how their fears will be allayed.

    Working together on projects, seeing how you react and interact will tell the real story about you. Can the boss cut it? Does the boss care? Does the boss think it’s about us or the boss?

    Do you have an executive coach? If not, why not? That’s who should hear the meta facts about you, your position, how you will leverage your  experience, etc. For blog readers only – contact us to schedule a 30 minute no-cost call to discuss how this strategy works for you.

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  • http://careerowners.wordpress.com Janine Moon

    Jim: well-stated and critical words of wisdom…and words for success in today’s workplaces.

    Any leader who needs to do more with less (and who doesn’t these days??) only does that by increasing the capacity of each worker. Increasing the capacity comes through new knowledge and skills, certainly, but maybe most importantly by increasing the emotional connection each individual has to his/her work. This is about workers bringing their “hearts” to their work as well as their brains. Workers who have this connection give whatever discretionary effort is necessary to the team to achieve the larger organization goals.

    Leaders who focus on the well-being of their team members are those whose workers contribute with brains and heart. Listening, learning and supporting are critical behaviors to foster well-being; the most effective leaders know this and spend their days paying attention to the human spirit in each contributor. Servant leadership is another way of saying it.

    I do, of course, agree with your executive coaching suggestion: the best leaders get continuous feedback from others about seeing what they don’t see themselves and working to expand their thinking and leader behaviors. If people at the top of their games (think Serena Williams & LeBron James, for example)have coaches, why doesn’t everyone who wants to become his/her best?

    Janine

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  • http://www.corpchange.com Jim Canterucci

    Thanks for your wisdom Janine. I like your thread of increasing emotional connection with the work. –Jim

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